I am the individual that wrote the article, in reference to the Steyr M40 malfunctions. I forwarded an airmail letter to Steyr, as well as several e-mails. I advised Steyr of the multiple problems. I received no response to my communications. I sent an e-mail to Steyr advising them that when importation of their pistols resumed, I would file civil suit against them to recover my losses.
Within one day, I received a response via e-mail. I spoke with a representative from Steyr via phone (at their expense). I was instructed to send the pistol to Dynamit Nobel – RWS Inc. The pistol would be forwarded to Austria for replacement by Dynamit Nobel.
The pistol was sent to Dynamit Nobel on January 12, 2003. I will update this article when I receive a replacement pistol.
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